Store Terms and Conditions
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation of The Distance Selling Regulations.
You have the right to cancel the purchase of a good/service without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods, or on the day of purchase in case of a service.
For the provision of goods
For the purpose of this section, goods include any material product we sell or provide, including but not limited to club kit.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
for the supply of audio or video recordings or computer software if they are unsealed by you.
for the supply of newspapers, periodicals or magazines.
for gaming, betting or lottery services.
Where a good which has been ordered usually is not usually stocked (e.g., ultravests and second-hand items), refunds will be given at the store manager’s discretion.
For the provision of services
For this section, services includes but is not limited to events (e.g., the Birthday Party) and race entries.
Refunds will be given inside of the 7 day cooling off period (above) unless either then event has passed or relevant deadline has passed (e.g., closing of race entries).
We reserve the right to make a charge not exceeding our direct costs of recovering the goods (e.g., card fees) unless the provision of services was an error from us.
Where a deposit is collected as an option for a service and the final payment deadline has not passed (but the cooling off period has), only the deposit amount shall be forfeited. Once the final payment deadline has passed, all monies paid shall be forfeited. The store manager may exercise discretion based on personal circumstances and demand.